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Admission Information

The admission process can be a bit overwhelming, but our teams work with you, your loved ones and the referring hospital to make the transition as smooth as possible, and without interruption of your treatment.

Upon admission, you or your loved one will be assigned a room and treated without regard to race, color, creed, age, handicap, national origin or payment classification.

During admission, or closely thereafter, please bring:

Identification card(s)
Insurance cards and policies
Medicare or Medicaid cards
Living will, power of attorney or durable power of attorney
Health surrogate appointment
Copy of an organ donation request card

Personal Items

During your stay, only a few personal items are needed; we will supply the rest! We recommend you or your loved one bring items such as deodorant, toothbrush, shampoo, robe and slippers. If you require glasses or dentures, please be sure to pack them in appropriately labeled storage containers. Electric appliances are not allowed unless they are approved by our Administration Department.

While we do our best to secure our hospital, we strongly suggest you leave valuables at home as we are not responsible for valuables or money kept in your room.

Bedside Care Team Meetings

Recovery takes a team. And the most important member of that team is you!

Throughout your recovery journey, caregivers from all relevant departments will gather at the bedside at least weekly, or more often depending on need, to discuss goals, milestones, treatment, and progress. We invite patients and families to participate in these meetings and make their voices heard. The best care plan is one that you understand and helped create.

Depending on your condition, your interdisciplinary care team may include:

Physicians with specialties in pulmonology, cardiology, infectious disease, etc.
Critical care nurses
Respiratory therapists
Certified wound care coordinators
Physical, occupational, or speech therapists
Dietitians
Pharmacists

These skilled clinicians work together to develop a care plan customized for you and your needs.

Patient Relations Representative

At Kindred, we keep you and your family at the heart of what we do. That's why each of our patients has access to a Patient Relations Representative who will meet with you, introduce you to our facility, and answer any questions you may have. Your Patient Relations Representative serves as bridge between you, your care team, hospital leaders and all our teammates to improve any and all aspects of your stay.

Financial Matters

To guide you and your loved ones through the financial process, we have a dedicated business office staff member to handle all insurance billing. Should you have questions on the financial details or insurance coverage, we are more than willing to arrange a meeting.

Eligibility Criteria for Charity Care and/or Financial Assistance

California requires all hospitals to provide free or reduced-price care to people and families who meet certain income requirements. You or your family member may qualify for free care or reduced-price care based on your family size and income, even if you have health insurance. For help paying your bill, click here.

List of Standard Charges

A link to a list of the standard charges for items and services provided by the hospital as required by Section 2718 (e) of the Public Health Service Act is available below. This list represents gross charges for individual services and does not reflect personalized estimates of hospital charges that may be applicable based on insurance discounts nor is it indicative of a patient’s out of pocket cost. In addition, several factors may affect pricing, including, but not limited to the time of selection, additional expenses such as laboratory or professional fees, and additional services that depend on an individual’s specific health condition. The information is not intended to be legal, health, medical or professional advice but merely conveys general information.