Transparency in Healthcare

The Florida Agency for Health Care Administration (AHCA) serves as the chief health policy and planning entity in Florida. The agency is responsible for administering Medicaid, licensing and regulating health facilities and providing information to residents about the quality of health care they receive in the state. The website contains performance and outcome data for health care facilities in Florida as well as information on selected medical conditions and procedures. Learn more at https://quality.healthfinder.fl.gov/.

Financial Matters

A dedicated business office staff member will handle all insurance billing. They are also available to meet with patients and/or family members to discuss the details and answer questions related to insurance coverage. In addition, you may request a more personalized estimate of hospital charges or any other information you may need. For more information or any information regarding financial assistance and collection procedures, please refer to our policy, which is available here, or call our business office at 713.884.2265 and ask for a representative.

Learn more about payments for defined service bundles and procedures at pricing.floridahealthfinder.gov. Service bundle information is not a personalized estimate of costs that may be incurred for anticipated services. Actual costs incurred will be based on services actually provided.

Kindred requires payment for services not covered by insurance. If you are unable to make a payment, you may contact your case manager to review alternate payment options, including a payment plan. It is Kindred’s policy to work with families to understand their coverage. When applicable, the Director of Case Management/designee shall facilitate the Medicaid application process, and you or your designee are responsible for completing state-specific financial disclosure forms for medical assistance eligibility.

Professional Services

All of the physicians providing professional services in the management and treatment of your care while you are a patient at Kindred Hospital are independent practitioners and may bill separately from Kindred, either to you or to your insurance company. The physicians involved in your care may or may not participate with the same health insurers or HMOs as Kindred. Please see below for a list of physicians who may be involved in your care. To determine whether a particular physician participates as a network or preferred provider with your health insurer, you will need to contact each physician or physician group directly. In addition, you may request a more personalized estimate of their charges or any other information you may need.